A manager from Accor Hotels has been found anonymously posting over 100 reviews on TripAdvisor. With positive views of his own chain and critical of his competitors. Which proves what has been suspect for some time.

We probably all have a different view on what makes our ideal hotel. So we suggest that you consider a general overview of a property and see what most guests agree on. Focus on physical facts, as most people will agree if the local road is noisy, or a long walk to the beach, not enough lifts, charging for WiFi, no laptop safes etc.