Tailor made and bespoke travel

We have over 40 years of assisting our discerning clients with top quality travel. All arrangements are tailor-made and are generally discussed and then built up in various stages, not fitted into a package. We will usually offer a selection of options for you to choose your priority of cost versus convenience and comfort.

We are well travelled ourselves, added to that the number of clients who have returned with their reports, it has created a valuable pool of knowledge, to enable us to discuss their suitability with you. We are independent and will not try to push you towards a specific supplier, so our recommendations to you will be unbiased.

We work with the UK’s largest travel trade wholesaler, so have access to competitive prices in all classes of air travel and accommodation.

Extended trips and to the more remote and unusual destinations are what we thrive on. In places such as South America, where language and security issues can be a concern to our clients, we have a network of trustworthy local agents that we have been working with for decades. These are usually the most well established in each country, not necessarily the cheapest, but partners that have proven they are worth trusting and have helped out our clients in stressful situations in the past.

Round the world trips and sabbaticals

We are well versed in planning and booking complex long duration trips around the world. These are usually for a full year, or for those with young families, just the summer months. Planning usually involves some considerable discussion on what you want to achieve, the places you want to see and the amount of time available to you. We are happy to offer advice and to inspire you.

Some past priorities-

A mid-pacific stop in Hawaii to see the humpback whales; a picnic among the stone heads on Easter Island; taking a float plane out to watch Alaska’s bears catch salmon; snorkelling off the Galapagos Islands and getting buzzed by the seals; experience the sunset over Iguassu Falls with a caipirinha while sat on the steps of the classic Hotel das Cataratas; coordinating flights to cross the International Date Line so your child get two birthdays that year; stay in a Japanese Ryokan; see the sunrise over Macchu Picchu; stay in a yurt at Yosemite; get to stroke the white tigers in Thailand, or watch the Hollywood stars while having brunch overlooking Santa Monica Beach.

 

Feel free to call and chat over your plans, however vague they are.

 

Pittsburgh, ice hockey, uncooperative skis and Vancouver, Nov 18

A father and his grown-up son’s bonding trip to Pittsburgh for a few days together at various sporting events before parting. The son heading off to his job as a ski instructor at Whistler. His ski sets however could have been a cumbersome irritation, so Mark at our partners AmWorld assisted with their shipping.

Ski shipment -It was received Mark so thanks for such an incredible service – top class from start to finish! Best – Danny

Back from our epic trip and everything went brilliantly, Andrew. Thanks for all your help. Best – Danny

Oman,  tour operator goes bust, White Knight to the rescue- Dec 16

A two week long family holiday to Oman over Christmas and New Year, a treat to celebrate Mum’s two year fight over her serious illness and the support shown by her family The complex itinerary was put together and booked directly with Chameleon/ Families Worldwide. Sadly they went bust in November just a month before the trip. Although ATOL would be refunding the amount they had paid, the real problem was salvaging the holiday. At this late stage finding availability was an issue, especially hard over Christmas and New Year, let alone at a price that was even remotely near what had already paid 8 month previously. We were asked for help, so pulled out the stops and contacted and discussed the case with many tour operators and local DMC’s. We were able to find a specialist operator to that region, that not only assisted us beyond the call of duty to find availability, but also agreed to reduce their margin to enable us to fit within the previous budget. Later we provided some advise regarding the ATOL refund and the CAA, which helped wrap up this stressful episode for them.

Hi Andrew. Happy New Year, I hope all is well with you and your family. I hope the pictures show that our Arabian adventure was a great success – many many thanks for all your help in making it happen. Look forward to seeing you soon. Best wishes Neil, Julia and the boys.

Florida, summer holiday with young children- Aug 2013

I wanted to thank you for helping put together a memorable holiday for us. The whole trip was great, hotel choice very suitable etc., you can definitely pick the right place to match your clients needs. Feel free to publish the feedback, you deserve the credit! Many thanks,  John Docherty

Australia & New Zealand, despite the bush fires- Jan 2013

Just to say that we got back safely from Australia/NZ a couple of hours ago, after a wonderful holiday. Everything went exactly according to plan, which given that we had 10 flights, 11 different accommodations and 3 separate car hires is saying something! Thank you once again for all your help in organising it for us. Best regards Kevin & Jenny

A two month long family sabbatical-summer 2005

We assisted a family of four in the planning and booking of an impressive two month round the world trip, including: extensive tours of both Australia and a New Zealand; Tahiti; Bora Bora; Easter Island and Galapagos Islands.

Anne-Marie and I would like to thank you very much for all your help in planning and arranging our big trip. Your suggestions were very helpful to us and the organisation and administration of our trip was superb- I really don’t think we could have done it without you. It was also a great reassurance to us to know that you were back in London to help us sort out issues that arose during the trip. It was wonderful when we were in some far flung corner of the world and something cropped up to say ‘lets send an email to Andrew’ and then know 100% that we could stop worrying and it would all be sorted out- thank you -very best wishes. Nigel and family